Branch Foreman

Key accountabilities of the role:

• Manage Technician start and finish times, productivity and attendance;
• To monitor staff and vehicle presentation so Centra is viewed as a professional in the marketplace;
• To ensure that Technicians, Suppliers and all other Centra staff working within the Auckland workshop or yard carry out duties in a safe and courteous manner. This includes wearing the supplied Personal Protective Equipment;
• To plan all Technicians work ahead of time and communicate this to achieve best efficiency of the resource;
• To maintain regular communication with customers to ensure customer satisfaction.
• To oversee/monitor progress of all pre-delivery work to ensure it is completed within the set timeframe and to a new vehicle standard;
• To oversee/monitor all work externally and internally to ensure it is completed within an industry acceptable time and to the required standard;
• To oversee out “pre and post” work checks of forklifts entering/leaving the workshop to ensure accuracy, cleanliness and completeness.
• Assist Technicians in troubleshooting where necessary;
• Ensure inbound/outbound rental inspections are completed by workshop staff in time and completed accurately;
• Assist with quoting customers where necessary;
• Assist with creating purchase orders for outwork where required;
• Stock take and order minimal workshop supplies as necessary;
• Report any non-conformance to your branch manager and/or senior management as required;